C L I N I C M A S T E R

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Scheduling

Scheduling

Appointment Booking and Scheduling

Effortless appointment booking and scheduling, including client capable appointment booking options.

Time management is the key to running a successful business. Clinicmaster’s robust appointment booking and scheduling system is proven to help clinics manage their day. With our cloud ready solution, Clinicmaster can be accessed anywhere, anytime, on any device.

Online Booking

With Clinicmaster you can offer your clients the ability to book their appointments online.
  • Clients can book their appointments in real time directly on your website
  • Practitioners can schedule their client’s follow-up appointments during their session
  • Clinicmaster is compatible with all platforms: desktop, web application, smartphones and tablets

Growing with You

Manage your team’s agendas with our simple built-in control center, designed to accommodate multi-disciplinary clinics.
  • View your schedule at a glance
  • Receive alerts when a practitioner is overbooked or double-booked
  • Access multiple practitioner schedules at once to book multi-treatment appointments
  • Reserve rooms and equipment when needed

Personalized Experience

Customize your experience according to your business needs with tabs and color coding. The possibilities are limitless.

  • Customize schedules according to practitioner type: physiotherapist, chiropractor, massage therapist, osteopath, etc.
  • Enable practitioners to access their schedules anytime, anywhere, on any device
  • Set specific lengths of time for each type of treatment
  • Use different colors to highlight important details like treatment type, insurance coverage, initial visit, etc.
  • Easily view when your practitioners are on lunch break, vacation, etc.
  • Divide your practitioners schedule between online booking and clinic booking

Client Experience

Through a unique experience, empower your clients to engage with your staff and manage their portfolio with a single click.

Clients can:

  • View the practitioner's availabilities and book an appointment at their convenience
  • Pay for appointments online
  • Fill out their intake and consent forms before entering the clinic
  • View their appointment’s insurance coverage
  • View personal charts
  • Access exercise programs and keep track of their progress for optimal wellness and recovery
  • Receive injury specific educational content to assist with treatment plan
  • Receive virtual care through telehealth sessions
  • Chat with a therapist in real-time

Automated Appointment Reminders

Stay in touch with your clients and reduce no-shows and cancelled appointments with automated reminders.

  • Customize appointment reminders based on client preferences
  • Allow clients to confirm or cancel their appointment
  • Send multiple reminders with personalized time intervals
  • Help clients conform to their treatment plan

Wait List Management

Instantly offer cancelled appointments to clients on your waitlist.

  • Offer service when schedules are full
  • Be proactive by letting clients know you will contact them at the first availability
  • Manage your waitlist per practitioner or first available practitioner

Call Center Convenience

For clinics with multiple locations, our call center feature allows staff members to manage all schedules from one workstation.
  • Book across all your locations
  • As you expand your business, having one central team manage all booking needs allows you to control costs

Tasks

Use the built-in task system to create a to-do list for your staff.
  • Define a date and time to be reminded
  • Associate the task with a client
  • Set priorities
  • Assign tasks to a staff member

Key Facts

  • 20 million appointments are booked every year with Clinicmaster
  • 90% of text messages are read within 90 seconds of delivery
  • 80% of online medical searches lead to action within an hour. Offer online booking to instantly convert prospects into clients