Clinicmaster's AI Receptionist is the 24/7 voice assistant your clinic can rely on. From booking and confirming to rescheduling and cancellations, it makes sure no patient call goes unanswered — friendly, consistent, and working directly inside your Clinicmaster schedule.
The Clinicmaster AI Receptionist is a voice assistant that answers your clinic's phone and handles routine scheduling — booking, rescheduling, cancelling and confirming appointments directly in your schedule. It's bilingual (English & French), takes a voicemail for anything it can't handle, and logs every action for staff review.
A 60-second walk-through of how a patient inquiry becomes a confirmed booking in your Clinicmaster schedule — without a human picking up the phone.
Built to take the repetitive front-desk calls off your staff's plate — without losing the friendly first impression that keeps patients coming back.
Always-on call answering that books, reschedules, cancels and confirms appointments live in your Clinicmaster calendar.
Confirms returning patients with a one-time code sent by SMS before it books, reschedules or cancels on their behalf.
Confirmation and reminder texts go out on their own to help reduce no-shows and keep patients in the loop.
Patients reschedule or cancel by voice; the AI checks your cancellation policy and live availability before it changes anything.
Natural, AI-powered conversation in English and French on the same line — no stilted menu trees.
Every booking, reschedule and cancellation lands on the right practitioner's calendar — no duplicate entry, no separate system to reconcile.
Unlike a front desk limited by office hours, the AI Receptionist responds whether it's 2pm or 2am — no voicemail, no callback queue, no missed booking.
Booking, rescheduling, cancelling and confirming — the AI completes routine calls on its own and logs every action for your team to review. Anything it can't handle becomes a voicemail and a task for your staff.
Confirmation and reminder texts go out by SMS automatically — keeping patients informed without adding work for your team.
The AI Receptionist doesn't work behind your back. Each call lands in the call log with exactly what it did — booked, rescheduled, cancelled, confirmed, or took a voicemail — so your staff can review and follow up.
Book a 30-minute working session with a solutions engineer. Bring your current front-desk workflow — we'll show you exactly how Clinicmaster fits.
Patients book, reschedule and cancel by voice, 24/7. The AI completes routine calls and logs each action for review, taking the repetitive load off your front desk.
Responds with empathy and clarity so every patient feels heard and supported — a natural, human-like experience that builds trust.
Every call connects directly to Clinicmaster — appointments are created, moved or cancelled in your live schedule, with no duplicate entry.
I want a receptionist who can handle bookings after hours.
We need every patient call answered, not sent to voicemail.
I want to free up my staff for in-person care.
Extend support beyond staff availability — without paying overnight headcount.
Consistent communication across every site — same voice, same booking flow, same patient experience.
Cut the repetitive work without giving up the quality patients actually feel on the phone.
One front-desk layer across both modes — same booking, same reminders, same record.
Every call recording, transcript and message is encrypted, access-controlled and audit-logged — and each action the AI takes is logged for staff review. Fully compliant with HIPAA, PIPEDA, PHIPA and Quebec's Law 25, on SOC 2 Type II–certified infrastructure.
Learn more about security30-minute working session with a solutions engineer. Bring your current numbers — we'll show you the gap.