accessiBe · Web-accessibility integration

Make the pages patients actually use more accessible.

accessiBe adds an accessibility interface to a web experience — screen-reader and keyboard-navigation support, contrast, text sizing and motion controls. In Clinicmaster it is enabled on the patient-facing portal and online booking, in your clinic’s colours and the patient’s language.

Patient portal & booking Matches clinic branding Follows patient language
What Is

The accessiBe integration

accessiBe provides a web-accessibility interface that sits on top of a site and gives visitors adjustments — screen-reader and keyboard-navigation support, contrast and colour changes, larger text, reduced motion, content highlighting. Clinicmaster loads it into the patient-facing portal and online-booking experience when the clinic is licensed for it, initialised with the clinic’s primary colour and the language the patient is using.

What it does

What the accessiBe integration does.

Booking an appointment is often the first thing a patient does with your clinic. If that page is hard to use, the visit may never happen.

On the pages patients use

The accessibility interface is loaded into the client portal and online booking — where patients book, complete forms and pay — rather than only on a marketing site.

Adjustments visitors control

Patients choose what they need: screen-reader and keyboard-navigation support, contrast and colour changes, larger text, reduced motion, content highlighting.

Follows the patient’s language

The interface initialises in the language the patient is already using, so the accessibility controls themselves are not another barrier.

Wears your brand

The trigger and interface pick up your clinic’s primary colour, so it reads as part of your experience rather than a bolted-on third-party widget.

Sized properly on mobile

The trigger has its own mobile sizing and placement, so it stays reachable on a phone without covering the booking flow.

Applied by the platform

Enabled by licensing module and injected by the application — there is no script for your team to paste in and no per-user setting to get wrong.

Portal & booking Language-aware Brand-matched
How it works

From licensed to live on the portal.

01 · Enable

The module is licensed for your clinic.

accessiBe is switched on per clinic through licensing. Nothing needs installing and there is no code for your team to add.

02 · Load

The interface initialises with your settings.

When a patient opens the portal or booking flow, Clinicmaster loads accessiBe with your primary colour and the patient’s current language.

03 · Adjust

The patient chooses what they need.

A persistent trigger opens the accessibility panel, where the visitor applies the adjustments that suit them for the rest of their session.

What this integration does not do

Two honest limits. First, scope: this applies to the Clinicmaster patient portal and online booking — it does not cover your separately-hosted clinic website, which needs its own accessiBe subscription. Second, compliance: an accessibility interface supports your obligations under standards like AODA in Ontario and the ADA, but no widget makes an organisation compliant on its own. Treat it as one part of an accessibility programme, and take your own advice on what your jurisdiction requires.

Why it matters in Ontario

Accessible digital service is an expectation, not a nice-to-have.

Ontario’s AODA sets accessibility requirements for organisations serving the public, and equivalent expectations exist across other provinces and under the ADA in the US. For a clinic, the practical point is narrower than the legislation: the portal and booking pages are where patients self-serve, and a patient who cannot complete a booking is a patient who phones instead — or goes elsewhere. Enabling accessiBe on those pages is a concrete step you can take today, alongside the broader accessibility work only your clinic can do.

Back to all integrations
  • Screen-reader support
  • Keyboard navigation
  • Contrast and colour adjustment
  • Text sizing and spacing
  • Reduced motion
  • Content highlighting
  • Persistent, reachable trigger
  • Mobile-specific placement
  • Clinic-branded appearance
FAQ

accessiBe integration questions.

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