Client Engagement
Patient Engagement Software
Build Stronger Practice-Patient Relationships
Clinicmaster’s patient engagement software helps clinics strengthen patient relationships through secure portals, personalized communication, and easy-to-use digital tools. Centralizing patient interactions into one platform means practices can reduce no-shows, improve retention, and deliver a better overall experience, both in-person and virtually.
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Core Features of Our Patient Engagement Software
Secure Patient Portals
24/7 access to health records, results, and documents
Automated Appointment Reminders and Follow-Ups
Reduce missed visits with customizable reminders
Personalized Messaging and Campaigns
Targeted communications via SMS, email, or portal
Digital Intake and Consent Forms
Streamlined onboarding and pre-visit preparation
Patient Satisfaction Surveys
Collect real-time feedback for continuous improvement
Multilingual Communication Support
Connect with patients in their preferred language
How Our Patient Management Software Works
Disjointed communication leads to missed appointments and frustrated patients. Clinicmaster’s patient management software creates a centralized hub for engagement, ensuring patients and providers stay connected before, during, and after every visit.
Centralized Hub for All Patient Interactions
Messages, appointments, care plans, and payments all flow through one secure system.
Automated Engagement Tools to Save Time
Automated reminders, post-visit instructions, and recall campaigns reduce manual outreach.
Integrated with Your Systems
Seamless integration with Clinicmaster ensures a smooth workflow across every aspect of the patient journey.
Clinicmaster By The Numbers
0
Of your clients will view your text messages
0
Professionals use Clinicmaster’s EMR system
0
Clinicmaster chart entries created every day
0
Medical services billed annually with Clinicmaster
0
Appointments booked every year with Clinicmaster
Problems We Solve
Challenge
Our Solution
Missed appointments and no-shows
Automated reminders and confirmations
Poor patient follow-up and retention
Personalized post-visit messages and care plans
Low patient satisfaction
Secure, two-way communication channels
Inefficient patient onboarding
Digital intake forms and pre-visit checklists
Connect, Communicate, and Care in One Platform
Patients can access online booking, forms, reports, summaries, care plans, and invoices anytime, anywhere. A secure login with configurable permissions ensures data is protected while making information easily available when patients need it.
Communication is tailored to each patient’s preferences. From appointment confirmations to follow-up messages, clinics can send reminders, education materials, and updates by SMS, email, or directly through the patient portal.
Two-way secure messaging connects patients directly with care teams. While notifications keep patients on track with treatments and follow-up appointments, automated reminders can reduce no-shows.
Key Use Cases
I want to reduce no-shows with automated reminders.
I need to send personalized follow-up care instructions after visits.
Our practice wants to increase patient portal adoption.
Who Our Patient Engagement Platform is For
- Clinics aiming to improve retention and reduce no-shows
- Providers seeking better communication workflows
- Multi-location practices needing centralized engagement tools
- Clinics offering both in-person and virtual care
Integrations and Compatibility
- Works seamlessly with Clinicmaster EMR, Scheduling and Billing portals
- Export data to Excel, CSV, or business intelligence tools
- API access for advanced integrations and custom workflows
Frequently Asked Questions
Yes. Patients can view reports, visit summaries, and care plans.
Yes. It integrates seamlessly with Clinicmaster’s EMR and scheduling tools.
Yes. Campaign tools allow you to send reminders or updates to specific groups.
Yes. Clinicmaster is HIPAA and PIPEDA compliant, with encrypted messaging.
Yes. Multilingual communication tools help you connect with diverse patient populations.