Lumino Health · Online booking channel
Get found on Lumino Health and booked in Clinicmaster.
Lumino Health is Sun Life’s health-services marketplace where people search for providers. As a Clinicmaster booking channel it reads your live availability and writes the appointment into your schedule — recorded as a Lumino booking so the channel earns its place or doesn’t.
The Lumino Health booking integration
Lumino Health is Sun Life’s health-services marketplace, where people search for providers and compare options. In Clinicmaster it is configured as an inbound online-booking channel: it reads your live availability, appointments it produces are created in your schedule, and each one is stamped as a Lumino Health booking — with its mobile surface tracked separately.
What the Lumino Health integration does.
Discovery happens on the marketplace; the schedule stays in Clinicmaster. The connection is what stops those two things drifting apart.
Discoverable to people already searching
Lumino Health is where a lot of plan members start looking for care. Being bookable there puts your clinic in front of demand you are not otherwise reaching.
Availability read live
The channel queries Clinicmaster for current availability rather than working from a stale copy, so the times shown are times you can actually honour.
Bookings land in your schedule
An appointment booked through the marketplace is created in Clinicmaster directly, with a client record if the person is new to you.
Attributed to the channel
The appointment, and any client and case created with it, record Lumino Health as the source — so you can judge the channel on the bookings it produces.
Discipline codes mapped to your services
What someone picks in the marketplace maps to your Clinicmaster services, so bookings arrive as the correct appointment type and duration.
Per-channel credentials
The channel connects with its own key scoped to your clinic, configured server-side by our team — there is no self-serve activation.
From marketplace search to your calendar.
Lumino Health is enabled as a channel.
We license the booking channel, configure its credentials server-side, and map its discipline codes to the services you want bookable.
Someone searching sees real availability.
When a person looks for care in the marketplace, the channel reads live availability from Clinicmaster for the services and practitioners you have exposed.
The appointment is created and tagged.
The booking is written into your schedule and recorded as a Lumino Health booking, so it is both actionable and measurable from the moment it arrives.
What this integration does not do
Lumino Health is a booking channel, not a billing connection — a booking here does not submit a claim; see Billing & insurance for that. Clinicmaster does not control your marketplace listing, ranking or reviews: profile content and eligibility are governed by Lumino Health, and participation is arranged with them.
What Clinicmaster records for a Lumino Health booking.
The channel is stored on the appointment, the client and the case, which is what makes source reporting reliable instead of anecdotal.
Back to all integrations- Booking channel used
- Mobile vs web surface
- Service / discipline requested
- Practitioner and location
- Appointment date and time
- New or existing client
- Client creation source
- Case source channel
- Channel volume for reporting
Lumino Health integration questions.
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