Stay close to every patient — before, during, and after the visit. A patient portal, secure messaging, automated reminders, digital intake, and post-visit follow-ups in one place. Built to reduce no-shows, lift retention, and make every interaction feel personal — across every clinic in your network.
Patient engagement software helps a clinic communicate with patients across the whole journey — automated appointment reminders and recalls, secure messaging, a patient portal, digital intake and consent, and post-visit follow-up — and measure how patients respond. Clinicmaster's engagement tools run natively on the same record as scheduling, EMR and billing, so every interaction lands in the patient's chart.
Six features that replace the patchwork of third-party reminder service, paper intake form, free email tool and survey widget your team is stitching together today.
24/7 access to health records, results, care plans and invoices — behind a configurable, role-based secure login.
Customizable SMS, email, and in-portal reminders that cut no-shows and keep patients on plan after every visit.
Targeted communications by SMS, email or portal — to cohorts like recalls, drop-offs, discharged cases or new clients.
Onboarding and pre-visit forms patients complete on their phone. Signed consents flow straight into the chart.
Real-time feedback after every visit — NPS, CSAT, or custom questions — fed into engagement analytics.
Reminders, forms, and portal content delivered in each patient's preferred language — English, French, Spanish, and German.
One secure place for everything a patient needs: bookings, records, care plans, invoices, and a direct line to their care team. Two-way messaging keeps the conversation going without flooding clinical inboxes. Scroll to walk through it.
Online booking, forms, reports, visit summaries, care plans and invoices — accessible anytime, on any device, with configurable permissions per role.
Encrypted, two-way messaging keeps patients in touch with the right clinician — without clogging inboxes or relying on insecure SMS for clinical questions.
Patients fill out intake forms and e-sign consents on their phone. Answers flow straight into the chart — no transcription, no clipboards, no waiting-room delay.
Reminders, forms and portal copy in each patient's preferred language — set once per profile, applied everywhere. Built for North America's multilingual reality.
Automated cadences handle the reminders, follow-ups, recalls and surveys — so your team spends time on the patients who need a real conversation, not on chasing replies. Scroll to walk through it.
Customizable SMS, email and portal cadences for confirmations, pre-visit prep, post-visit follow-up, and re-engagement. Cuts no-shows and lifts retention.
Send tailored care instructions, exercise videos, and check-ins that reference what happened in the room — automatically, but never generic.
NPS, CSAT or custom questions sent automatically after each visit. Results stream into engagement analytics with low scores flagged for follow-up.
Track portal adoption, message delivery and reply rates, survey scores and treatment-plan adherence. Identify high-engagement cohorts and where to invest next.
Automated reminders and confirmations that cut no-shows across every front desk.
Personalized post-visit follow-up and shared care plans that keep patients on track.
Higher patient portal adoption, with engagement measured across the whole network.
Practices working to reduce no-shows and bring patients back for follow-up care — without doubling the front-desk workload.
Clinicians who want clean, two-way messaging — secure and on the record — instead of personal texts after hours.
Centralized engagement tools and analytics that work consistently across every clinic, with per-location autonomy.
Engagement that works the same whether the visit is in the room or on a screen. Telehealth-ready out of the box.
30-minute working session with a solutions engineer. Bring your current numbers — we'll show you the gap.