Scheduling & case management
No more double-bookings, no more phone tag.
Smarter, stress-free appointments — across every clinic, every chair. Clinicmaster is clinic scheduling and case-management software built on one calendar your front desk, clinicians and patients actually share — self-booking, automated reminders, conflict-free scheduling, and patient case files under a single secure platform for multi-location networks.
Clinic scheduling & case management software
Clinic scheduling and case management software lets a clinic book, manage and track patient appointments and the clinical record behind them in one system. Clinicmaster combines a shared multi-location calendar, 24/7 online self-booking, automated reminders, built-in telehealth, and patient case files — treatment plans, insurance coverage and outcomes — so scheduling and care stay connected.
Everything you need to run the day — without juggling tabs.
Six features that replace the patchwork of paper diary, third-party booking widget, reminder service and spreadsheet your team is stitching together today.
Real-time calendar sync
Bookings update instantly across providers, locations, and devices — front desk, clinician, and patient portal stay in lockstep.
Automated reminders & follow-ups
Customizable SMS and email cadences cut no-shows and keep patients engaged from booking through post-visit recovery.
Role-based access & permissions
Tailored visibility for reception, clinicians, billing and admin. Sensitive data stays with the people who need it.
Integrated online payments
Take deposits or full payment at the time of booking. Secure card processing flows straight into the patient ledger.
Group & recurring appointments
Manage classes, programs, and ongoing treatment series with rules that respect resource and clinician capacity.
Comprehensive patient profiles
Demographics, injury history, care plans and outcomes in one record — open from any scheduling action.
Fewer missed appointments. Less time on the phone.
Instead of endless calls and manual tracking, staff and patients use one shared system. Bookings flow in, conflicts get caught at the source, and your waitlist makes filling cancellations a single click. Scroll to walk through it.
Online, in-portal, or at the front desk — one source of truth.
Patients book independently 24/7 through the portal while reception manages complex requests. Everyone sees the same up-to-date schedule.
- 24/7 patient self-booking
- Front desk handles complex requests
- One shared, real-time schedule
Reminders patients actually act on.
Send customizable SMS or email reminders at intervals you choose. Patients confirm or reschedule with a single tap — keeping calendars full.
- Customizable SMS & email cadences
- One-tap confirm or reschedule
- SMS, email and telephony channels
One unified view across providers and locations.
A shared calendar gives visibility across providers, sites and services, syncing in real time. Built-in waitlists let your team notify waiting patients in one click when earlier slots open.
- Cross-clinic, multi-provider view
- Real-time sync across devices
- One-click waitlist notifications
One-on-one, group, recurring — and telehealth.
Offer individual appointments or manage group and family sessions, in-person or remote. Recurring series and built-in video keep every provider’s calendar in sync.
- Group & recurring treatment series
- Built-in telehealth (by video)
- Resource & room capacity rules
Care that's organized, personalized, and outcome-driven.
Scheduling is just the start. Every appointment opens onto a complete patient record — history, goals, coverage and outcomes — so the next visit always picks up where the last one left off. Scroll to walk through it.
Every detail, one record.
Demographics, contact details, injury history and medical background all in one place — surfaced wherever the patient appears in the system.
- Demographics & contact details
- Medical alerts & allergies
- Preferred language & communication
Goals, milestones, and shared care plans.
Define treatment goals, set milestones by phase, and share care plans with patients. Collaborative plans improve engagement and outcomes.
- Phase goals & milestones
- Visit-based progress tracking
- Share the plan with the patient
Coverage, co-pays and claims — handled.
Record coverage details, co-payments and limits per patient across primary and secondary payers. Integrated claim submission flows straight into reimbursement.
- Primary & secondary payers
- Visit & dollar limits
- Per-case balances
Track progress visit by visit.
Capture vitals, pain levels and patient feedback over time. Visual dashboards show progress and help refine the treatment plan.
- Vitals & pain (NPRS) scores
- Outcome-measure trends
- Visual progress dashboards
Stop stitching together a booking widget, a reminder service, and a separate chart.
Clinicmaster runs the whole journey in one place: patients self-book 24/7, automated reminders cut no-shows, and every appointment opens onto the full case record — treatment plan, coverage and outcomes. Across every location, on one calendar your whole team shares.
Six problems your scheduling team complains about every Monday.
What clinic teams need from us.
Centralized tools that prevent double-bookings across every front desk.
Outcome tracking built into case management for better, network-wide reporting.
Compliance-ready records that integrate seamlessly into daily operations.
Built for the way your clinics actually book.
Solo practitioners
Simple, flexible scheduling that scales when you add a second chair — without forcing a rebuild.
Small & mid-sized practices
Streamlined scheduling and team coordination for clinics that have outgrown a paper diary or shared spreadsheet.
Multi-location clinics
Centralized oversight of calendars, cases and outcomes across every site, with per-clinic autonomy where it matters.
Allied health professionals
Built around the way physiotherapists, chiropractors, psychologists and massage therapists actually work.
Reception teams
High-volume bookings, walk-ins, and rescheduling — handled with conflict prevention and one-click reschedules.
Clinical directors
Outcome tracking and compliance-ready records, reportable across providers, locations and the entire network.
- Directly integrated with the Clinicmaster patient portal
- Open API for custom scheduling workflows
- Compatible across desktop, tablet, and mobile
- Pre-built telehealth and payment integrations
Questions scheduling leaders ask us.
Scale your Organization with Clinicmaster.
30-minute working session with a solutions engineer. Bring your current numbers — we'll show you the gap.