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This is Meera. She was looking for a platform to help her effectively manage her busy clinic.
Meera chose Clinicmaster because it has everything she needs to run her clinic with Clinicmaster’s core features.
Meera optimizes her workflow with online booking, dynamic billing and smart charting.
The Essential plan is ideal for Meera's needs. See if it right for you!
This is Patrick. He was looking for a platform to help consolidate the administration of his network of clinics.
Patrick manages and grows his business with Clinicmaster extended features.
Patrick builds his business with easy-to-use analytics, powerful marketing tools and advanced case management features.
The Entrepreneur plan is ideal for Patrick's practice. See if it right for you!
This is Jeff. He was looking for a platform that would bring real synergy to his network of clinics.
Jeff runs his organization with the only cloud-based platform capable of managing a multi-clinic network.
Jeff oversees his network of clinics with centralized booking, central administration and inter-clinic accounting.
The Enterprise plan is ideal for Jeff's practice. See if it's right for you!
This is Meera. She was looking for a platform to help her effectively manage her busy clinic.
Meera chose Clinicmaster because it has everything she needs to run her clinic with Clinicmaster’s core features.
Meera optimizes her workflow with online booking, dynamic billing and smart charting.
The Essential plan is ideal for Meera's needs. See if it right for you!
This is Patrick. He was looking for a platform to help consolidate the administration of his network of clinics.
Patrick manages and grows his business with Clinicmaster extended features.
Patrick builds his business with easy-to-use analytics, powerful marketing tools and advanced case management features.
The Entrepreneur plan is ideal for Patrick's practice. See if it right for you!
This is Jeff. He was looking for a platform that would bring real synergy to his network of clinics.
Jeff runs his organization with the only cloud-based platform capable of managing a multi-clinic network
Jeff oversees his network of clinics with centralized booking, central administration and inter-clinic accounting.
The Enterprise plan is ideal for Jeff's practice. See if it's right for you!
| Scheduling | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| Patients can book appointments online based on practitioner availability, and even schedule remote (telehealth) appointments on various videoconferencing platforms. Online appointment booking |  | | |
| Effortlessly book in-person appointments in real-time with Clinicmasters' intuitive scheduling solution. In-clinic appointment booking | | | |
| With its simple, user-friendly interface, our calendar integrates various EMR features to help you manage your practice more efficiently. Plus, it's customizable, so you can create specific layouts, colour-code appointment types and more. Intuitive customizable calendar | | | |
| Automate and streamline your client communication with personalized email reminders for appointments. Reduce no-shows, increase efficiency, and enhance patient engagement with Clinicmasters' intuitive email appointment reminders. Email appointment reminders | | | |
| Stay connected and reduce no-shows with Clinicmasters' SMS reminders, ensuring improved clinic attendance and enhanced patient engagement. SMS appointment reminders | | | |
| Streamline your clinic's workflow with Clinicmasters' printable daysheets. Easily generate customized daysheets that provide a comprehensive overview of your daily appointments. Printable daysheets | | | |
| This intuitive feature allows you to text appointment reminders directly to your clients. Automate the date and time of your email and text reminders, and add details on how clients can confirm or cancel. You can even customize the language of your message. Telephony app reminders | ADD-ON | ADD-ON | ADD-ON |
| Not only can you track the status of patients on a waitlist, to see if they've been seen or if they've rescheduled or cancelled, but you can also prioritize your list based on urgency or patient condition. Waitlist management | | | |
| Ideal for group therapy or family sessions, group booking allows you to fit several people into the same appointment. And with the appointment series feature, patients can schedule appointments in batches. Group and appointment series booking | | | |
| Teams can communicate and collaborate in real time with Clinicmaster's team chat. And practitioners can securely share patient information, treatment plans and more. Team chat | ADD-ON | | |
| Connect with your patients through our telehealth and virtual waiting room sessions for convenient, efficient, and personalized healthcare. Telehealth and virtual waiting room sessions | ADD-ON | | |
| Streamline your clinic's collaboration and boost productivity with Clinicmasters Microsoft Teams sessions. Microsoft Teams sessions | ADD-ON | ADD-ON | |
| Unify, optimize, and excel your clinics operations. Effortlessly manage the performance of multiple clinics with Clinicmaster's comprehensive multi-clinic view. Multi-clinic view | ADD-ON | | |
| A convenient and efficient self-service solution designed to enhance the patient experience and streamline the receptionist's workflow. With the client kiosk, patients have the ability to check themselves in for appointments, fill out forms, pay their invoices, and book appointments without the need for assistance from clinic staff. Client kiosk | ADD-ON | | |
| With Clinicmaster's central booking feature, managing appointments across multiple clinic locations has never been easier. Our intuitive software allows patients to book appointments online based on practitioner availability, providing the flexibility to schedule appointments at various locations. Whether your clinic has two or more branches, Clinicmaster's central booking ensures a seamless experience for both patients and clinic staff. Central booking | ADD-ON | ADD-ON | |
| Billing | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| Clinicmaster makes it easy to create invoices, statements and receipts – in just a few clicks. Dynamic billing | |  | |
| Clinicmasters' Invoicing and payment processing feature enables seamless financial transactions and simplified accounting functions. With Clinicmasters, you can effortlessly manage billing, including auditing, accounts receivable, collections, and end-of-day procedures, ensuring efficient and accurate financial management for your healthcare practice. Invoicing and payment processing | | | |
| Conveniently manage invoices and payments online, empowering patients to view and settle treatment invoices remotely. Simplify billing processes and enhance payment collection without the need for physical visits to the clinic. Online billing and payment | | | |
| This feature truly streamlines the third-party billing process, allowing your team to submit claims, track claim status and view payment information all in one place. Plus, the system automatically checks for errors, so you can curb the rate of denied claims. Third-party billing | | | |
| This integration lets you access patient information and insurance details, such as claim number and case manager contact info. Plus, it automatically checks for errors, so you can curb the rate of denied claims. Provincial insurance integration | ADD-ON | | |
| Save on credit card processing fees with PayStream. They guarantee to meet or beat your current processing rate. Payment processing with Paystream | | | |
| Clinicmaster's inventory management feature lets you not only track all the products you offer, but sell them to your patients directly. It even lets you create catalogues, track purchases and generate sales reports. Sales and inventory | | | |
| The platform registers purchased gift cards and keeps track of redeemed ones, ensuring accurate bookkeeping and reducing administrative work. Gift card sales and management | | | |
| Invoices and statement forwarding | | | |
| Clinicmaster's EMR system offers a customizable invoice feature that allows you to select the invoice style that best suits your clinic. Multiple invoice styles | | | |
| Process payments and manage inventory directly from an EMR system that's fully integrated with Clover devices. This means you can use Clover's advanced functionalities to increase the efficiency and security of all your transactions. Full Clover device integration | | | |
| Prepayment by practitioner, day or service | ADD-ON | | |
| Central Billing | ADD-ON | ADD-ON | |
| Central payment | ADD-ON | ADD-ON | |
| Charting | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| Chart attachments | | | |
| Create chart notes in line with all the requirements of various government insurance programs. Charting on government forms | ADD-ON | | |
| Dashboard for tracking chart notes | | | |
| Invitations to fill out forms | | | |
| Sharing of notes to teams | | | |
| Real-time video- and picture-taking | | | |
| Multiple ways of creating chart notes | | | |
| Create, manage and share care plans, including treatment plans, care goals and progress notes, all within one intuitive EMR system. Shareable care plans | | | |
| Replace unsecure email communications with Clinicmaster's client messaging system, available as part of the EMR. Attachments such as test results, images and documents are encrypted and stored within the EMR itself, so patient information is always kept confidential and secure. Secure client messaging | | | |
| Create chart notes specific to the needs of your practice – and your patients. Customizable chart notes | | | |
| With predefined phrases and templates, Clinicmaster's quick phrases feature lets you save time and cut down on potential errors. Quick phrases | | | |
| Save precious time spent filling out forms, with Clinicmaster's customizable quick forms feature. Quick forms | | | |
| Fully compatible with Microsoft Word, Clinicmaster's word processor lets you create referral letters, discharge summaries and even prescriptions, all in a flash. And sending is a breeze with the mail merge feature. MS Word-compatible word processor with mail merge | | | |
| Search, filter and export features for chart notes | | | |
| Clinicmaster's comprehensive task management feature lets you set reminders about follow-ups, Rx refills and lab results, and assign them to specific members of your team. Task list creation and management | | | |
| Full audit trail with encrypted data | | | |
| Faxable chart notes | | | |
| Clinicmaster is hosted on Microsoft Azure servers, some of the most secure and compliant servers in the world, so your clients’ data always remains safe and confidential. Data storage | | | |
| Access to personal chart notes | | | |
| Exercise plans | | | |
| Outcome measurement | ADD-ON | | |
| Client education | | | |
| With a wide array of predefined templates available with Clinicmaster, practitioners can save time, reduce errors and focus on providing the best care for their patients. Case templates | | | |
| Document vital information such as patient injuries, symptoms and treatment plans, and get a complete, accurate picture of your patients' medical records. Injury management | | | |
| Case funder limit tracking | | | |
| Set and track treatment limits for your patients. You can even get a reminder when a treatment limit is approaching, so you can manage your patients' care proactively. Treatment session limit tracking | | | |
| Discharged patient outcome tracking | | | |
| Treatment plans | | | |
| Standards of care with customizable protocols | | | |
| Post-discharge questionnaires | | | |
| Create customized care programs for your patients. Clinicmaster lets you upload exercise programs and medication regimens to the EMR, and even get reminders for follow-ups. Care programs | | | |
| MVA and WCB case differentiation | | | |
| Set outcome measures, such as pain levels, motion ranges and functional capacity, and track your patients' progress in an easy-to-understand graph. Outcome measure tracking and graphing | | | |
| Track patient vitals and view them as a graph. This valuable feature lets providers easily access important patient information and monitor changes over time. Vital sign tracking and graphing | | | |
| Marketing | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| Email marketing campaigns | ADD-ON | | |
| Optimize your marketing communications with custom SMS messages or message templates. And track your SMS campaigns through readily available metrics, such as open rates and click-through rates. SMS marketing campaigns | ADD-ON | | |
| Clinicmaster’s user-friendly CRM helps you stay in touch and build lasting relationships with your clients. Full CRM system | ADD-ON | | |
| Clinicmaster's comprehensive CRM system is ideal for fostering relationships built with community members who have referred patients to your practice. Relationship-building tools for referrals | ADD-ON | | |
| Referrals have never been easier to coordinate, be it on the web or through various referral channels. Keep track of who referred your practice – and who you have referred your patients to. Referrals | ADD-ON | | |
| VIP referral program | ADD-ON | | |
| With its built-in net promoter score (NPS) feature, Clinicmaster lets you to easily manage and track feedback from your customers. Make informed decisions that will help you build stronger relationships and provide better care for your patients in the short and long term. Customer feedback management with built-in NPS | ADD-ON | | |
| Customer surveys | ADD-ON | | |
| Google Analytics management | ADD-ON | | |
| With this intuitive EMR feature, you can track and manage direct bookings on the web or using the desktop app or client portal. Direct booking management | ADD-ON | | |
| Create a quick link that directs your clients to practitioners, reasons for booking and various other services and disciplines found on the client portal. Creation of quick links | ADD-ON | | |
| View and organize client testimonials, so you know which ones to promote in your marketing communications. Testimonials | ADD-ON | | |
| Central marketing | ADD-ON | ADD-ON | |
| Analytics | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| This valuable feature allows you to see all your analytics in one spot. You can even apply powerful filters to view your data as charts and graphs, so that critical metrics can be checked in just a glance. Clinic management | ADD-ON | | |
| KPI exportation to Excel | ADD-ON | | |
| Revenue comparison | ADD-ON | | |
| Practitioner-generated revenue | ADD-ON | | |
| MVA- and WCB-generated revenue | ADD-ON | | |
| Practitioner load management and scheduling | ADD-ON | | |
| Central Reporting | ADD-ON | ADD-ON | |
| Central KPIs | ADD-ON | ADD-ON | |
| Security | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| With Clinicmaster, you can store and access patient information in a secure, digital format. This eliminates the risk of physical files being misplaced or accessed by unauthorized individuals. A secure and centralized system | | | |
| Clinicmaster utilize advanced encryption protocols to protect patient data from unauthorized access. This ensures that only authorized personnel can view and modify patient records. Robust data encryption and security | | | |
| Clinicmaster includes automated data backup and disaster recovery features. In the event of a system failure or natural disaster, you can rest assured knowing that your patients' information is protected and can be restored quickly. Regular backups and disaster recovery | | | |
| Clinicmaster allows you to set up user access controls, granting specific permissions to different individuals within your practice. This ensures that only authorized staff members can access certain patient information. Unique security roles and permissions | | | |
| Clinicmaster's compliance efforts contribute to maintaining the trust and confidence of its user base. The software's focus on security includes encryption of data, protecting sensitive information from unauthorized access, security incidents, and vulnerabilities. These measures are vital in an era where data breaches pose significant risks to organizations and their customers. SOC 2 and ISO compliance workflow | | | |
| Experience seamless access and enhanced security with Clinicmaster's SSO integration with Microsoft. Log in effortlessly using your Microsoft credentials, simplifying authentication while ensuring your clinic's data remains protected. SSO with Microsoft | ADD-ON | ADD-ON | ADD-ON |
| Sending of logs via email, SMS and fax | | | |
| View any activity corresponding to a chart note (including downloading, viewing, printing, editing, sign off, delete) Chart note tracking | | | |
| Clinicmaster maintain comprehensive audit trails, documenting any changes or access to patient records. This feature helps identify any suspicious activity and promotes accountability among staff members. Audit trails | | | |
| Admin | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| Customer support | | | |
| Customer onboarding | ADD-ON | ADD-ON | ADD-ON |
| Clinicmaster basic training | | | |
| Printable/scannable product labels | ADD-ON | | |
| Product recommendations | ADD-ON | | |
| Stock tracking | ADD-ON | | |
| Purchase orders | ADD-ON | | |
| Clover integration, label printing, scanning | | | |
| MVA and WCB submissions | | | |
| Multitasking optimization | | | |
| Batch billing | | | |
| Real-time synching between cloud and desktop applications | | | |
| Practitioner payment (percentage) | ADD-ON | | |
| Practitioner payment (hourly) | ADD-ON | | |
| Practitioner payment (fixed fee) | ADD-ON | | |
| Compensation packages | ADD-ON | | |
| Tip payment | ADD-ON | | |
| Statutory holiday payment | ADD-ON | | |
| Stay on top of your clinic's administration with Clinicmaster's streamlined approach to task management. Assign, prioritize and track the progress of your tasks, set due dates and reminders, and improve overall patient care. Tasking | | | |
| Never miss a critical task! Get email, SMS or in-app notifications whenever an important task or event is coming up, so you can prioritize your workload. Alerts | | | |
| Custom admin help | | | |
| Explorers | | | |
| At-a-glance notifications (web bookings, SMS, web cancellations, unfilled forms) | | | |
| At-a-glance virtual waiting room | | | |
| Experience rating / NPS | ADD-ON | | |
| Testimonials | ADD-ON | | |
| Option to customize brand colours and logo | | | |
| Billing and accounts receivable tracking | | | |
| Report generation | | | |
| Check on the status of outstanding balances from clients and funders, and create reports so you can get an overall view of your collections. Invoice collection management | | | |
| Multiple general ledger accounts management | | | |
| Accounting period posting and locking | | | |
| Posting, tracking and auditing of financial changes | | | |
| Single or batch invoicing for funders | ADD-ON | | |
| Third-party payer tracking | ADD-ON | | |
| Memberships | ADD-ON | ADD-ON | |
| Payment processing with PayStream | | | |
| Central intercompany management | ADD-ON | ADD-ON | |
| Central configuration | ADD-ON | ADD-ON | |
| Client Portal | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| Online appointment booking | | | |
| Online invoice payment | | | |
| Corporate Features | Essential | Entrepreneur | Enterprise |
|---|---|---|---|
| Integrator API | ADD-ON | ADD-ON | ADD-ON |
| Client enterprise API | ADD-ON | ADD-ON | ADD-ON |
| Get personalized help with your Clinicmaster questions. This user-friendly feature allows you to submit queries and get step-by-step guidance from Clinicmaster's team of experts. Custom help | ADD-ON | ADD-ON | ADD-ON |
Not sure where to start? Take a virtual tour to find the plan that fits you!
